Question 1

Do fans need to download an app?

Accepted Answer

No. Fans scan a QR code and fill in their name + email on a mobile-optimized web page. It takes about 10 seconds. No app, no account, no friction.

Question 2

Who owns the fan/patron data?

Accepted Answer

You do. Always. StageOwn stores data on your behalf and you can export it at any time. We never sell, share, or market to your fans. The moment you export, you have everything.

Question 3

What integrations do you support?

Accepted Answer

CSV export works with any email platform. We have direct push integrations for Mailchimp and Klaviyo. More integrations are on the roadmap based on founding member feedback.

Question 4

What if I have a low-turnout show?

Accepted Answer

StageOwn works at any size. Even 15 opt-ins from a small venue is 15 direct contacts you didn't have before. There's no minimum fan count.

Question 5

How fast can I get set up?

Accepted Answer

After your founding-member onboarding call (about 15 minutes), your first QR code is ready within 24 hours. Most artists are live for their next show the same week.

Question 6

What does the morning report include?

Accepted Answer

A formatted PDF and CSV with each fan's name, email, phone (optional), city, zip, how far they traveled, whether they bought merch, and their favorite song pick — all from one scan.

Question 7

Can I use StageOwn at venues that aren't on the platform?

Accepted Answer

Yes. Artist QR codes work at any venue. If the venue is also on StageOwn, you both get the opt-in data automatically (co-capture). If not, only you get it.

Question 8

Can fans actually buy merch through StageOwn, or is it just sign-up?

Accepted Answer

Fans can browse your merch and place an order — item, size, quantity — right on the same QR page they opt in on. Orders land on a fulfillment board you run from the merch table, so you're not juggling a separate checkout app on top of your fan list.

Question 9

What happens during the show itself?

Accepted Answer

Show Night mode is your live command center: opt-ins roll in as fans scan, merch orders land in a feed you can fulfill from your phone, and the poll updates in real time. Plug the Stage Screen into the venue TV for a giant scannable QR with a live fan counter.

Question 10

How does the prize drawing work?

Accepted Answer

Drawings are optional and per-show — turn one on and set whatever prize you want: signed merch, a guitar, dinner with the band. Every fan who scans is automatically entered — no tickets, no fishbowl. When you're ready, hit "Pick Tonight's Winner" in Show Night mode: StageOwn draws a random entry and can reveal the winner on the venue's big screen.

Question 11

Why is access gated through an application?

Accepted Answer

We're in our founding cohort phase — 15 artists and 5 venues, hand-selected. Every founding member gets a personal onboarding call and free access for life in exchange for honest feedback. We want to make sure we're a fit before you're in.

Frequently Asked